Question 1

How to book - do I need a consultation?

Accepted Answer

In most cases, you do not need a separate, free in‑person consultation before booking.
Before you book, you should be able to work out whether my treatments and style are right for you by:
Looking at the images on my website and Google profile
Reading the blogs (including how I work and who my treatments are best suited for)
Checking the FAQs, blog posts about healing, results  and expectations information

These resources explain my approach, the results I specialise in, and what to expect before, during and after treatment.
If you decide to go ahead, the next step is to request a booking and pay a £150 deposit. This deposit is part of a paid process that includes:

Health and suitability assessment
Reviewing your photos (where needed)

Providing and assessing your medical and consent forms
Professional advice and treatment planning (communication regarding a possible reschedule if contra-indications are identified)
Preparation and posting of a patch test
Any necessary phone or message‑based clarification to finalise the booking

Because all of this takes considerable time and expertise, I no longer offer free consultations (in person or online). The consultation and assessment are now built into the paid booking process, rather than being a separate free service.

Please kindly respect these new rules and do not attempt to contact me with images and booking slot enquiries or seeking a suitability advice before committing to reserving a potential booking slot and paying the deposit.

If you turn out to be unsuitable, have plans that collide with the booking, have an allergic reaction to the patch test, or change your mind, you can cancel or re-schedule once up to 48h before the treatment.  £60 consultation fee will be deducted from the deposit and the remainder refunded back to your account.

Cancellation and reschedule attempt within the last 48h before the treatment will result in loosing your entire deposit and will cover the cost of the premises reservation and my pre-treatment consultation.

At the actual appointment, the tools, techniques and approach will be chosen specifically for your skin type, age and characteristics. You will be presented with a meticulous drawing and mapping of your brows/eyeliner/lips, and you will be able to participate in every step of refining the shape and placement before any pigment is applied.
For this reason, a separate in‑person consultation is not usually necessary.

Question 2

What happens if I have to cancel or re-schedule my appointment?

Accepted Answer

If you become unsuitable for treatment, have a schedule conflict, experience an allergic reaction to the patch test, or simply change your mind, you may cancel or reschedule your appointment once, as long as you provide at least 48 hours’ notice before your treatment.

£60 consultation fee will be deducted from your deposit, and the remainder will be refunded to your account.
This fee covers:
Payment processing
Health and suitability assessment
Review of your photos (if required)
Medical and consent form review
Professional advice and treatment planning (including communication if any contraindications are identified)
Preparation and posting of your patch test
Any necessary phone or message-based clarification to finalise your booking

All of these steps require considerable time and expertise, which is why the consultation and assessment are now included in the paid booking process rather than offered separately for free.

What if I Cancel or Reschedule Less Than 48 Hours Before My Appointment?

If you cancel or reschedule within 48 hours of your treatment, your full deposit will be forfeited.
This covers the cost of the pre-paid room reservation and the time spent on your pre-treatment consultation and administration.

Question 3

Do I need to pay a deposit and is the deposit refundable?

Accepted Answer

When do I pay the deposit?

The deposit must usually be paid no later than 5 days before your appointment.
In rare cases, and only if agreed in advance, the deposit may be paid up to 48 hours before the appointment.
If the deposit and paperwork are not completed by the agreed deadline, your appointment slot is automatically released to another client.

Why do you require a deposit?

The deposit reserves dedicated time in my diary for you, covers preparation of a patch test/post, administration (providing documents, assessment, consultation, patch test posting, and room costs in case of non arrival or late arrival, and helps keep the schedule available for all clients.
I also work between different clinics and have a family schedule to organise around your appointment. Each booking requires careful planning in advance, travel, and coordination. When a client delays the deposit until the last minute to keeps the option open not to attend, it affects not only my business but also my family and other clients who may be waiting for an appointment.
For this reason, I can only hold an appointment once the deposit is paid and your forms are completed. Appointment can be re-scheduled up to 48h before the planned appt. time. In case of a cancellation a £60 administration fee will be deducted from the deposit.

What happens if I don’t want to pay a deposit?

If you choose not to pay a deposit or complete the forms, I will not be able to confirm or hold an appointment for you. In that case, please do not expect that I will be waiting at the appointment time.

This policy is not personal; it is about mutual respect for time, preparation, and family commitments, and it helps me provide a reliable, professional service to every client.

Question 4

What is the healing process after a semi-permanent makeup treatment?

Accepted Answer

Eyebrows (Nano-brows, Microblading, Ombre) – Day-by-Day Healing

Day 1–2:
Brows will appear darker and more defined than the final result. Mild redness, swelling, or tenderness is normal.
Keep the area clean and dry; avoid touching or applying products unless advised.
Day 3–5:
Brows may begin to feel tight or itchy. Light flaking or scabbing can start—do not pick or scratch.
If recommended, you may apply a thin layer of pure aloe vera gel or fragrance-free balm once or twice daily.
Day 6–10:
Flaking or peeling continues. Brows may look patchy as they heal—this is normal.
At this stage, the enhancement is very likely to go through a “pigment ghosting” phase, where new skin cells form and cover the hair strokes, lips, eyeliner or scar tissue/skin pigmentation area worked on, right under the crust. This can give the impression that the pigment hasn’t taken/held or the enhancement is fading.
THIS IS A NORMAL PART OF HEALING—PLEASE DO NOT INITIATE CONTACT AT THIS STAGE. The pigment will begin to resurface over the next 4–6 weeks on average, and sometimes longer in case of mature, aged skin.
After Day 10:
Most flaking resolves. Colour begins to soften and settle as the skin completes healing.
Avoid sun exposure, swimming, hot baths, saunas, and heavy exercise for at least 7days.
Full results are visible after about 4 weeks, once healing is complete, though pigment may continue to reveal itself for up to 6 weeks or more.

Eyeliner – Day by Day Healing. What to Expect

Immediately after treatment, eyes may feel slightly swollen or tender; colour appears bold.
Swelling typically occurs the following morning, and subsides within 1–2 days.
Mild dryness or flaking along the lash line is normal as the skin heals.
Avoid rubbing, eye makeup, or harsh cleansers for at least a week.
Colour will soften, settle and will keep re-surfacing over 2–4 weeks.
Avoid swimming, saunas, and direct sun exposure during healing (at least 7days).

Lips (Lip Blushing, Lip Outline Blend in, Lip Semi-Permanent Makeup) – Healing Process

Lips will appear brighter and more intense immediately after treatment, with some swelling.
Swelling usually reduces within 24–48 hours.
Light flaking or peeling is common as lips heal (days 3–7).
At this stage, the enhancement may go through a “pigment ghosting” phase, where new skin cells form and cover the hair strokes, lips, eyeliner or scar tissue/skin pigmentation area worked on, right under the crust. This can give the impression that the pigment hasn’t taken/held or the enhancement is fading.
THIS IS A NORMAL PART OF HEALING—PLEASE DO NOT INITIATE CONTACT AT THIS STAGE. The pigment will begin to resurface over the next 4–6 weeks on average, and sometimes longer in case of mature, aged skin. 
Avoid picking, hot drinks, spicy foods, and makeup on the lips until healing is complete.
Colour fades and softens over 1 week, and over further 3-5 weeks reveals the final shade.
The colour may continue to resurface and settle for up to twelve weeks after treatment.
Use only recommended ointments or balms during healing.

Can I message you if I feel unsure during healing?

There is a certain level of reassurance I am happy to offer, but there are clear limits.
Your treatment fee covers:
Initial phone call consultation
Images assessment
Documents provision and medical assessment
Patch test preparation and postage
Admin 
Additional communication
The creative and technical work of the procedure itself
Detailed and individualised aftercare instruction at the end of the treatment

It does not include daily messaging or ongoing step‑by‑step guidance throughout normal healing.
Because of this, I ask that you:

Adhere to aftercare instructions carefully
Refer to the healing guide provided via e-mail, FAQs and blog first
Allow the full 4–6 week healing period before assessing the result or seeking reassurance about normal changes

If you suspect a medical issue such as an infection, your first contact should always be your GP, who can examine you in person. I am not able to diagnose or manage medical conditions via messages or photos, and in any such situation I will refer you back to your GP.
Infections, when they occur, are almost always the result of bacteria being introduced after the treatment – for example from everyday objects such as mobile phones, or by touching or picking the area with unclean hands. 
My treatments are carried out under strict hygiene conditions, using single‑use equipment and appropriate protective dressings, so the risk of infection from the procedure itself is extremely low.
These boundaries help me protect my time and energy so I can continue to provide safe, high‑quality, focused treatments for every client.

For in depth answers on healing for each treatment, please visit my blog here

Question 5

Is the touch up session included within the price?

Accepted Answer

Touch-ups are not included in the initial price and are charged separately at £175 per hour. The initial price reflects the time and care invested in your first treatment—including the phone consultation, assessment, paperwork, and personalised advice. I dedicate extra time to understanding your goals and preferences, which means your first appointment is a detailed, unrushed process that begins well before you arrive.
Unlike many providers, I do not restrict touch-ups to within 12 weeks, as they are not always necessary for achieving natural, subtle results. Many clients don’t require a touch-up for 6, 8, or even 12 months, which helps prevent oversaturation and keeps your initial treatment price lower. When a touch-up is needed, it’s a straightforward, one-hour session—since I already have records of your skin characteristics and the pigments used. Some clients may need two sessions initially to build up enough colour, depending on their skin and desired effect, but for most, a touch-up is not needed for several months.

Question 6

Is my appointment confirmed once we choose a date?

Accepted Answer

No. A date and time are provisional until your £150 deposit and required forms are received back signed for assessment.

Question 7

Cancellation & Rescheduling Policy

Accepted Answer

Deposit & Administration Fee
A £150 booking fee (deposit) is required to secure your appointment.
If you cancel or reschedule, a £60 administration fee may be retained from your deposit.
This administration fee covers:
Scheduling and reserving your appointment time
Initial consultation (including phone or written consultation)
Preparation and provision of medical/consent forms
Assessment of the forms once returned
Preparation and postage of a patch test (where applicable)
Administration involved in cancellation or rescheduling

Cancelling Your Appointment
If you cancel more than 2 days before your appointment:

£60 of your deposit is retained as the administration fee.
The remaining £90 will be refunded to you.

If you cancel within 48 hours of your appointment:

You will lose the full £150 deposit, as this time is very unlikely to be filled by another client at such short notice.

Rescheduling Your Appointment
You may reschedule once, provided you give more than 2 days’ notice.
A £60 administration fee will still apply, as the work of consultation, forms and patch testing has already been carried out.
If you request to reschedule within 48 hours of your appointment, the full £150 deposit is lost, and a new deposit will be required to book again.
To help avoid long back‑and‑forth messages, please send 2–3 alternative dates and times that work for you when requesting to reschedule, and I will confirm the closest available option.

Question 8

Do you provide mobile services for nano brows, microblading, or permanent makeup?

Accepted Answer

No, I do not offer mobile services for any permanent makeup treatments. Procedures like nano brows, microblading, lip blush, and eyeliner tattoo must be performed in a licensed, controlled clinic environment. This ensures strict hygiene, proper sterilisation, and the safest possible conditions for every client. Mobile setups cannot meet the professional standards required for your safety and the quality of your results.

Question 9

Why aren't mobile services for Microblading and permanent makeup allowed?

Accepted Answer

Mobile services are not permitted because of the high risk of infection and cross-contamination outside a dedicated clinic. Proper lighting, equipment set up, and a sterile environment are essential for safe, precise, and lasting results. For your health and peace of mind, always choose a specialist who works from a licensed, insured premises.

Question 10

How Long Should You Wait After Certain Treatments Before Microblading, Nano Brows, Lip Blushing, Permanent Eyeliner

Accepted Answer

Before your permanent makeup procedure, it’s important to observe specific waiting periods after certain treatments, therapies, or the use of products that can affect your skin or blood consistency. This helps ensure optimal results and reduces the risk of complications.
Treatments & Products Requiring a 4–6 Week Wait:
Chemical peels and laser treatments (including IPL): Wait at least 4–6 weeks, as these can increase skin sensitivity and affect pigment retention.
Retinoids (Retin-A, Retinol, Vitamin A products): Discontinue use close to the area 4–6 weeks before your appointment; these can alter skin texture and healing
Accutane: Wait a minimum of 6 months to 1 year after completing Accutane, as it significantly affects skin healing.
AHA products (glycolic, lactic, salicylic acids): Avoid for 4 weeks prior to treatment.
Botox and cosmetic fillers: First time eyebrow enhancement clients in particular should wait for at least 2–3 weeks after injections in or near the brow area to allow settling and ensure proper brow shaping. Following sessions where the brow shape and placement are already  established, can be performed very soon after. It is best if 3 days are allowed for possible headaches to subside. 
Treatments & Products Requiring a 1 Week Wait or Less:
Eyebrow waxing, threading, or tinting: Complete these at least 3–7 days before your appointment.
Vitamin E and fish oil (Omega 3) supplements: Stop taking these 1 week prior, as they thin the blood, speed up skin turnover and affect the retention.
Blood-thinning medications: Avoid aspirin, ibuprofen (Advil), and niacin (B3) for 24–72 hours before treatment (always consult your doctor before stopping any prescribed medication).
Alcohol and caffeine: Avoid for at least 24 hours before your appointment to minimise bleeding.
Sun exposure/tanning: Avoid intense sun or tanning beds for at least 1–4 weeks prior.
Strenuous exercise: Avoid heavy sweating or intense activity for at least 24h before your procedure.
Following these guidelines helps ensure your skin is in the best condition for microblading, promotes better pigment retention, and reduces the risk of complications. Your microblading artist may provide additional pre-care instructions tailored to your skin type and medical history.

Question 11

What disqualifies you from microblading, nano eyebrows and permanent makeup??

Accepted Answer

You may be disqualified from some of. the treatments within microblading, nano eyebrows, lip blushing, or permanent eyeliner if you have any of the following:
Uncontrolled diabetes
Bleeding disorders
Active skin infections
Pregnancy or breastfeeding
History of keloid scarring
Current use of Accutane
Current use of blood-thinning medications
Always share your full medical history and current medications with your artist as part of the consultation process.

Question 12

Most common client concerns regarding all Permanent Makeup procedures

Accepted Answer

Clients often worry about:
Pain during the procedure
Fear of unnatural or harsh results
Healing process and aftercare
Safety and hygiene
Correcting previous work
My approach is to address each concern empathetically, referencing my experience and focusing on the participatory, unrushed process that defines my service.
My step-by-step protocols:
Pain Management:
 Many clients are concerned about pain. I use gentle techniques and high-quality numbing products to maximize comfort. Most describe the sensation as mild discomfort, and I check in with you throughout."
Natural Results:
 My philosophy is to create subtle, age-appropriate enhancements. We work together on the design, and I never rush the process. My background in fine arts and 16 years of experience means I specialise in natural, elegant results." I strongly encourage you to read more about this topic on my Blog.
Healing & Aftercare:
 I provide detailed aftercare instructions tailored to your skin type. I’ll explain what to expect at each stage—initial darkness, flaking, pigment ghosting phase,  and the final, softer result.
Safety & Hygiene:
 Your safety is paramount. I use only Reach-compliant pigments and sterile, single-use tools. My training includes advanced techniques for sensitive and mature skin.
Corrections:
 If you have previous work, I’ll assess it carefully. That is why I request images as a first step of our communication. Corrections are gradual and realistic, and I’m always transparent about the process and possible complexity. Because of my fine arts background, I can use advanced color techniques to reshape and refine your results—sometimes achieving what others cannot. I’ll explain the complexity and nuances at every stage, so you understand what’s possible and what to expect. Many technicians simply cover up with another layer of color over the existing one, but I approach each correction artistically for the most natural outcome. For more in-depth information, I’ve written a dedicated blog post on corrections, which I strongly recommend you visit and read.
Healing process-Excessive fading:
              Excessive fading of lip blushing, permanent eyeliner, with nano eyebrows and microblading in particular is a common concern, especially during the initial healing period. Many clients experience a “ghosting” phase, where the pigment appears to disappear or lighten significantly before gradually returning as the skin heals. This is a normal part of the process for many, though not everyone will experience it. For more details about fading, pigment retention, and the healing journey, please see the special in-depth FAQ here. [Read more ➔]

Question 13

Contraindications to having Nano Brows, Microblading, Lip Blush Permanent Makeup and Eyeliner Tattoo

Accepted Answer

Certainly! Here’s an FAQ entry on contraindications for nano eyebrows, microblading, lip blushing, and eyeliner tattoo, written in a clear, client-friendly style:
FAQ: What are the contraindications to having nano eyebrows, microblading, lip blushing, or eyeliner tattoo?
You may not be suitable for nano eyebrows, microblading, lip blushing, or permanent eyeliner if you have any of the following:
Uncontrolled diabetes
Bleeding disorders
Active skin infections or inflammation in the treatment area
Pregnancy or breastfeeding
History of keloid scarring
Current use of Accutane (must wait 6–12 months after completing treatment)
Current use of blood-thinning medications
Recent chemotherapy or radiotherapy (consult your doctor)
Allergy to pigments, numbing agents, or any ingredients used in the procedure
Serious immune system disorders
Always disclose your full medical history and any medications during your consultation. If you’re unsure whether you’re a candidate, your practitioner will be able to advise you based on your individual circumstances.

Question 14

Who can not have nano brows, microblading, eyeliner tattoo or lip blush permanent makeup

Accepted Answer

Contraindications

If you have any of the following conditions, you can not get tattooed or may need to consult with your doctor:

Under 18 years old age
Pregnancy and breastfeeding 
Infection at the treatment site
High temperature 
Diabetes in the unstable phase
Haemophilia
Active Herpes 
Advanced thyroid disease
Psoriasis
HIV 
Hepatitis 
Long-term use of blood thinners, Steroids, NSAIDs (non-steroidal anti-inflammatory drugs)
Aesthetic medicine treatment, strong exfoliation (at least 2 months after) 
Epilepsy
Skin with keloid and scar tendencies

FAQ - Nano Brows & Permanent Makeup